Kostrix support: something wrong, or something unclear? Tell us.
Signed in, the fastest route is the Support link in the top bar of the application, or the chat box at the bottom right of any page. From here, use the form or write to us by e-mail; either way you get a ticket reference by return and a person answers.
By e-mailtickets and replies
Your first mail is answered automatically with a reference such as KX-1A2B3C4D; keep it in the subject and every reply joins the same ticket. If the address you write from is your Kostrix sign-in, the ticket also appears on your Support page in the application (sign in first).
Report an issue
What you see and what you expected, with the page or finding it concerns. Never include AWS keys or passwords; we never need them.
By e-mailtickets and replies
Your first mail is answered automatically with a reference such as KX-1A2B3C4D; keep it in the subject and every reply joins the same ticket. If the address you write from is your Kostrix sign-in, the ticket also appears on your Support page in the application (sign in first).